Terms of Service

1The Service

Study Scout is an AI-powered learning platform that provides personalized practice, tutoring, study planning, and progress tracking for students. Features include adaptive question selection, AI coaching, flashcards, and score tracking.

2Eligibility & Accounts

• You must be at least 13 to use Study Scout. A parent who invites their student confirms the student is at least 13
• If you are under 18, you need a parent or guardian's permission to use Study Scout. A parent or guardian who signs up or pays for you also agrees to these Terms
• You are responsible for maintaining the confidentiality of your login credentials
• You must provide accurate information when creating your account
• One person per account — accounts are non-transferable

3Acceptable Use

You agree not to:

• Use the platform for any unlawful purpose
• Share your account credentials with others
• Attempt to access other users' data or accounts
• Upload content that is illegal, harmful, threatening, abusive, or violates others' intellectual property rights
• Attempt to reverse-engineer, decompile, or extract source code from the platform
• Use automated scripts, bots, or scrapers to access the service
• Use the service to build a competing product, or to benchmark or evaluate it against one, without our written permission
• Deliberately abuse AI features (e.g., generating content unrelated to studying, attempting prompt injection)
• Interfere with or disrupt the platform's infrastructure

4Your Content

Materials You Upload

You retain ownership of anything you upload or send to Study Scout, such as score reports, support attachments, and drawings you send to the tutor. By uploading it, you grant us a limited license to process, store, and display it solely to provide the service to you (for example, reading your score report into your score history).

Learning Data

Data generated through your use of the platform (answers, mastery scores, session history) is associated with your account. You can export or delete this data as described in our Privacy Policy. You let us use your activity and practice data to run and improve the service; after an account is deleted, we may keep de-identified information as described in the Privacy Policy.

5AI-Generated Content

• We do not guarantee the accuracy, completeness, or suitability of any AI-generated content including practice questions, explanations, study plans, or score predictions
• You should verify important information independently, especially for high-stakes testing such as the SAT
• AI-generated content is not reviewed by licensed educators before delivery
• Study Scout is not affiliated with, endorsed by, or connected to the College Board, SAT, or any test administration body
• We are not liable for any test scores, academic outcomes, or educational decisions influenced by AI-generated content

6Intellectual Property

• The Study Scout platform, including its design, code, course content, question banks, and branding, is our intellectual property
• Practice questions, enrichment data, and lesson content are proprietary and may not be copied, redistributed, or used outside the platform.
• You may not use our trademarks, logos, or branding without written permission.

7Subscriptions & Payment

Study Scout is a paid subscription service. The current plans and prices:

• Monthly — $50 per month; 3 Months — $100 per 3 months. Current prices are always shown on our pricing page and at checkout.
• Every new account starts with a 10-day free period. No payment method is needed for it, and nothing is charged unless you choose a plan. If you start a plan during the free period, your first payment is taken on the day the free period ends — we email you a reminder before it. If you start a plan after the free period, your first payment is taken when you start.
• Subscriptions renew automatically at the same plan and price until you cancel. We email a reminder before each renewal.
• Payment and card storage are handled by Stripe, our payment processor — card details never touch our servers. A parent's card is welcome; receipts and billing notices go to the student's account email.
• You can cancel anytime from Settings → Plan & Billing → Cancel subscription. Cancellation takes effect at the end of the period you've paid for — you keep access until then, and there are no further charges.
• Deleting your account ends a paid plan immediately: the subscription is cancelled when the account is deleted, and the unused part of the current period isn't refunded automatically. To use the time you've paid for, cancel first and delete your account after your access ends.
• You can switch between plans from Settings → Plan & Billing. A switch never charges you immediately: on a paid plan the new price applies from your next renewal (the period you already paid for is unchanged), and while your first payment is still ahead of you it changes which plan starts on that date — the date itself does not move.
• Refunds: you are not charged during your free period, and if you never choose a plan you are never charged. Cancelling a plan before its first payment date means you never are. If you believe a charge was made in error, contact support — refund requests are reviewed case-by-case.
• If a renewal payment fails, we notify you and retry; your access continues during a short grace period while you update your payment method.
• We will notify existing subscribers at least 14 days before any price change takes effect; changes never apply retroactively to a period you've already paid for.

8Service Availability

• We strive to keep Study Scout available 24/7 but do not guarantee uninterrupted access.
• We may perform maintenance, updates, or changes that temporarily affect availability.
• We are not liable for any loss or inconvenience caused by downtime
• AI features depend on third-party providers and may be temporarily unavailable

Fair Use

• To keep Study Scout fast and reliable for everyone, we limit how much any one account can use some features. This includes a daily allowance for AI features (such as the AI Tutor and coaching) and caps on how many questions, answers, and other requests an account can make in a given period.
• If you reach a limit, the affected feature pauses and becomes available again automatically. Daily AI allowances reset the next day.
• We may adjust these limits over time to keep the service running well.

9Suspension & Termination

• We may suspend or terminate your account if you violate these Terms
• We may also suspend, restrict, refuse, or end access at our discretion — including without advance notice, and while we look into a possible problem. We may turn down a signup, and we are not required to reinstate an account we have already terminated
• Some of this is automatic. Our systems watch usage patterns — how many requests an account makes, how fast, and in what order — and can rate-limit you, cut off access to parts of the service, or deactivate an account without a person reviewing it first
• Automated decisions can get it wrong. If your access is limited or your account is deactivated and you think that's a mistake, email us at [email protected] and a person will take a look
• We may terminate accounts that have been inactive for more than 12 months (with 30 days' email notice)
• You may delete your account at any time in Settings → Privacy & Data or by contacting us
• Upon termination, we will delete your data in accordance with our Privacy Policy retention schedule
• We are not liable for indirect or consequential losses arising from a suspension, restriction, refusal, or termination under this section. Limitation of Liability (§11) otherwise applies as written
• Some parts of these Terms keep applying after your account ends: Intellectual Property (§6), Disclaimers (§10), Limitation of Liability (§11), Indemnification (§12), and Dispute Resolution (§13)

10Disclaimers

• We do not guarantee any specific learning outcomes, test scores, or academic results
• AI-generated content is not reviewed by licensed educators and should not be your sole study resource
• We are not responsible for decisions made based on information provided by the platform

11Limitation of Liability

This applies to:

• Your use of or inability to use the service
• Any errors, inaccuracies, or omissions in content or AI outputs
• Unauthorized access to or alteration of your data
• Any third-party conduct on the service

Our total liability to you for any claims arising from or related to the service shall not exceed the amount you paid us in the 12 months preceding the claim, or $50, whichever is greater.

12Indemnification

You agree to indemnify and hold harmless Study Scout and its operators from any claims, damages, or expenses (including reasonable legal fees) arising from your use of the service, your violation of these Terms, or your violation of any third party's rights.

13Dispute Resolution

Informal Resolution

Before filing any formal proceeding, you agree to try to resolve the dispute informally by contacting us at [email protected]. We will try to resolve the dispute within 30 days.

Binding Arbitration

If informal resolution fails, any dispute arising from or relating to these Terms or the service shall be resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules. JAMS's Consumer Minimum Standards apply, and any hearing will be held by video or phone, or in the county where you live. The arbitration will be conducted in English, and the arbitrator's decision is final and binding.

Class Action Waiver

Exceptions

Either party may seek injunctive relief in court for intellectual property infringement or unauthorized access. Small claims court actions (within jurisdictional limits) are also exempt from arbitration.

14Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia, United States, without regard to conflict of law principles.

15Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you through the platform or by email at least 14 days before the changes take effect. Continued use after the effective date constitutes acceptance.

16Contact Us